Why Is Bulk SMS Marketing A Must For Modern Companies?
In an ever-changing digital world, companies of all sizes and from all over the world are constantly looking for new ways to market effectively to their audiences. This is why such underrated techniques as bulk SMS marketing are coming to the forefront yet again.
Indeed, when used correctly, bulk SMS marketing can be incredibly effective and can help you achieve your marketing goals at a relatively low cost. Hence, here’s why bulk SMS marketing is a must for modern companies and how you can use it successfully.
What Is Bulk SMS Marketing?
To put it simply, bulk SMS marketing is a marketing technique that uses mass communication via SMS or mobile messaging apps to deliver marketing materials to its audience. To use bulk SMS marketing, you will need to have a database of phone numbers of your current or potential customers.
Bulk SMS marketing used to be about only using SMS, but nowadays, many people use different mobile messaging apps like WhatsApp, Viber, and Telegram that can also be used for similar campaigns. However, this article will focus only on SMS marketing (which, compared to mobile messaging apps, can help you reach even those who don’t use the said apps).
1. It Is A Cost-Effective Marketing Technique
First and foremost, bulk SMS marketing is a very cost-effective marketing technique. It is relatively affordable and can be incredibly efficient when used correctly. At its core, bulk SMS marketing is similar to email marketing which also uses the approach of mass communication.
Because of the similarities between bulk SMS marketing and email marketing, the transition from one to another will be relatively easy for a company. Moreover, bulk SMS marketing lets you collect valuable data (e.g. messages that failed to send, which texts were read by how many people, who responded to the CTA) that further helps you maximize the results you get from bulk SMS marketing while using the same budget for your campaigns.
2. It Has A High Return on Investment
Speaking of the effectiveness of bulk SMS marketing campaigns, this marketing technique is also known for having a high return on investment. This is especially true if you are using an established bulk SMS marketing service that guarantees great results for the fee you are paying them.
In other words, you know exactly what you are investing in and you know that your ROI will be at a particularly high level. This is because bulk SMS marketing usually generates high-quality leads which means you could be also growing your customer base with loyal clients.
3. It Easily Connects You with Your Audience
And, of course, one of the biggest benefits of bulk SMS marketing is that it easily connects you with your audience. Even if the person has never heard of you before, they might get interested and this will raise your brand awareness or at least give you more exposure. It’s the perfect way to improve your brand image as well.
Because your customers are always keeping their phones with them, they are bound to receive your message the moment you send it out. This means that your marketing materials will definitely be delivered to your audience and seen almost instantly. Your potential customer could be using public transport or working at the office or doing virtually anything else – and they would still get your message.
Best Practices of Bulk SMS Marketing
So, what exactly are some good tactics to use with bulk SMS marketing? Here are some of the best practices for this marketing technique to help you get started with it:
Always use a clear call to action. SMS messages are instantly delivered to your potential customers and you will likely want to get an instant response. A CTA is what will urge the person to act and to complete particular tasks you want them to perform (e.g. visit your website, call your customer service).
Segment your audience. Instead of blindly sending out messages to all the numbers in your database, try to tie these numbers to the different segments of your target audience. For instance, some of the numbers you have might be of your current customers who will be more interested in special offers and discounts rather than simply getting acquainted with your brand.
Track your campaign performance. Much like with any other marketing tactic you use, you will need to track the performance of your campaigns. If something isn’t working as well as it should, you probably need to improve it or get rid of it completely. If certain numbers don’t respond to your messages at all, you probably just have to stop messaging them completely.
Send out messages at the right time. One thing many marketers will definitely know about is that timing matters – and that’s true for bulk SMS marketing too. The time when you send out your messages can impact how well they perform, so it’s best to try different approaches before deciding when the best time is for you. The same goes for the frequency of your messages.
Keep your messages short. It’s been said a million times and it’s still true. If your message is too long, the recipient might not even want to read it and will simply delete it. Always assume that the person is busy, so you need to get to the point straight away and offer them what you have before they get bored and stop reading.
Allow people to opt out. While it’s sad that someone may want to opt out of your messaging campaigns, it’s still a choice you need to offer. Nobody wants to be annoyed by a brand they have absolutely no interest in. And this needs to be respected by businesses.
To sum up, bulk SMS marketing is a great way to achieve your marketing goals and connect with your target audience even when they are on the go. Use the tips in this article to help you create your own bulk SMS marketing strategy and start using this technique effectively.
Paul Gotcher is an experienced writer who has been working as an author at Topwritingreviews. He believes that words have power and shares his passion for writing with readers. Paul has a long history of working in the educational management industry. He is a professional writing expert in the Creation of Web-Content and Self-Education.