We have 10,000 + customers across countries and have delivered customized solutions to meet varying business needs. Our IVR (Interacting Voice Response) systems have been installed in various Call Centers, Small, Medium & Big companies, Government organizations, Educational institutions, Construction Companies,etc.

Your customers are greeted with a customized message and can select the extension set by you to speak with the right team member or leave a voice mail.

At a low price, you can project the image of a professional company and never worry about losing important leads.

 

Features

 
Extensions
With HSP MEDIA NETWORK Virtual Receptionist, the callers can be diverted to multiple departments. Even if the office is small it gives the impression of a bigger company.

Access Available 24/7
In a small business or a start-up, you cannot afford to miss any call or answer calls. With the 24/7 HSP MEDIA NETWORK Virtual Receptionist you would never need to miss a phone calls.

Incoming Call Recording*
Call recording is great for Consultants, Lawyers, Real Estate Agents, and other professionals looking to record contractual conversations.

Find-me Follow-me
With HSP MEDIA NETWORK Find-me Follow-me technology, track your availability to your current business number starting from your office phone to your home or cell phone.

Multiple Concurrent Calls
HSP MEDIA NETWORK makes sure that all calls are answered. Our solution can handle multiple calls simultaneously and without keeping the phone lines busy.

Music-on-Hold
HSP MEDIA NETWORK Music on Hold service allows you to choose from among a wide range of music tracks to play to callers on hold.

Welcome Greetings
Upload your own business greeting or we can arrange a professionally recorded greeting for a professional first impression.

Caller Identification
Your account includes a list of all calls received with the Caller identification (Caller ID) even if the caller doesn’t leave a message.

Email/ SMS Notification
To keep you well informed you receive SMS and email notification of calls received on your HSP MEDIA NETWORK Virtual Receptionist number.

Call Blocking
You can block unwanted numbers using our call blocking feature. You can white list blocked number anytime by login to your account.

Web Panel Access
Utilizing our Virtual Receptionist services with our Web Panel access has proven to be an excellent business solution combination.

Online Call Reports
You can view reports on the calls you receive and time spent on each call. By logging into your account you can instantly view the number of calls received and live connected calls.

 
*We advise users make themselves aware of respective laws in their jurisdiction before recording calls.